Get in Touch With Us
Whether you have a question about one of our reviews, noticed something that needs correcting, or want to share feedback on our coverage of real-money online casinos in the US, we are here to read it. This page tells you how to reach us, what to include, and what happens next.
How to Reach the Team
Email is the most reliable way to contact us. Every message is read by a real person, and we aim to respond within two working days. Write to us at [email protected].
To help us get back to you quickly, a short description of your enquiry in the subject line goes a long way. If you are writing about a specific casino, bonus or page on the site, mention it upfront so we can route your message to the right person straight away.
What You Can Contact Us About
We welcome all kinds of messages. The most common reasons readers get in touch include:
- Questions about our reviews — If something in our coverage of a casino's payout rates, bonus terms or payment methods is unclear, ask us to clarify. We would rather explain than leave you guessing.
- Corrections and updates — Our content is researched carefully, but casino offers and terms change frequently. If you spot something that looks out of date or inaccurate, please flag it. We take accuracy seriously and will investigate promptly.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we will point you to the right support resources. You can also find guidance on setting limits and self-exclusion programmes at any time through the responsible gambling sections of the casinos we review.
- Feedback and content suggestions — Have a topic you would like us to cover, such as a breakdown of a specific state's online gambling laws or a deeper look at payout speeds? We value reader input when shaping future content.
- Partnership and editorial enquiries — If you represent a brand and would like to explore a working relationship, please introduce yourself and outline what you have in mind. We review all proposals independently and commercial arrangements never determine how we rank or assess a casino.
- Technical issues — If a link is broken, a page is not loading correctly, or something on the site is behaving unexpectedly, let us know and we will look into it.
What to Include in Your Message
You do not need to follow a strict format, but the more context you provide the faster we can help. Where relevant, it is useful to include:
- The page or casino you are referring to
- A brief description of your question or concern
- Any supporting detail — for example, a screenshot or a direct quote from the page if you are flagging an error
- Your preferred name, so we can address you properly in our reply
What Happens After You Email Us
When your message arrives, it is read by a member of the editorial team — not filtered by an automated system. We do not send templated non-answers. You will receive a reply from someone who has actually read what you wrote.
Our target response time is two working days. During particularly busy periods it may take a little longer, and we appreciate your patience. If your enquiry is time-sensitive, say so in your subject line and we will prioritise accordingly.
Our Editorial Standards
American Casinos is an independent comparison site covering online casinos available to residents of the United States. Our reviews focus on licensed, regulated operators — we do not feature casinos that lack appropriate oversight or that we have reason to believe operate unfairly.
When we assess a casino's payout performance, we look at published RTP figures, withdrawal processing times, the range of payment methods accepted, and the clarity of bonus terms. We research and verify; we do not claim to have deposited or played at every site we cover. Our editorial ratings are our own assessments and are not customer-review scores or endorsements of any particular outcome.
Commercial relationships exist between this site and some of the operators listed. We may earn commission when a reader follows a link and registers. That arrangement does not determine ranking position or influence our written assessments — a casino's standing in our listings is based on the factors we can actually evaluate and support.
If you believe our coverage of a specific casino is misleading, incomplete or otherwise needs revisiting, please contact us. Reader scrutiny makes the site better, and we act on credible feedback.
Responsible Gambling — a Standing Note
Online gambling in the US is available only to adults who meet their state's minimum legal age — typically 21 for casino-style games — and who are physically located within a state where the activity is lawfully permitted. If gambling has stopped being enjoyable, or if it is affecting your finances, your relationships or your wellbeing, please step back and seek support.
National resources include the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day, and the National Council on Problem Gambling at ncpgambling.org. Most licensed online casinos also offer self-exclusion tools and deposit limits — use them before you need them, not after.
If you contact us about a responsible gambling concern, we will treat your message with care and direct you to appropriate support as quickly as we can.
A Note on the Casinos We Cover
All casinos featured on American Casinos — including Spinblitz, MegaBonanza and Lone Star — operate under licences relevant to their respective markets and use encryption to protect personal and financial data. Bonus offers carry conditions: wagering requirements, expiry dates, eligible games and withdrawal caps all vary by operator and promotion. We include material conditions alongside each offer rather than in a distant footnote, because the terms are part of what you are evaluating.
For a full breakdown of how payout rates, withdrawal speeds and bonus structures compare across our ranked options, the main listings pages carry the detail this contact page is not the place for.
Thank you for visiting. We look forward to hearing from you.